Safe Gaming Policy

CB77 Responsible Gaming — Your Guide to Safe & Healthy Gaming

CB77 believes gaming should be a source of enjoyment, not stress. We place the mental and financial wellbeing of every user above all else.

18+
Age Restriction Mandatory
24/7
Support team active
5
Protection Tools Available
48h
Self-exclusion in effect

What Is Responsible Gambling and Why Does It Matter?

Online gaming and betting can be a genuinely enjoyable form of entertainment — as long as it stays within healthy boundaries. Responsible gaming at CB77 means staying in control of your time, money, and emotions. The CB77 platform is built so every user can play at their own pace, on their own terms.

Online gaming is growing fast in Bangladesh — but with that popularity comes real risks. Many people end up spending more time or money than they intended. CB77's Responsible Gaming program helps you spot those risks and take a step back when you need to.

CB77 never wants our platform to have a negative impact on anyone's life. So we'll say it plainly — if the fun is gone, stop. CB77 is here for you.

CB77's responsible gaming policy follows international gaming safety standards. Our team always puts your well-being above profit.

CB77's core commitments

Strict age verification for under-18s
Benefits of setting a personal deposit limit
Self-exclusion and break options are always available
Active monitoring to identify signs of gaming addiction
24/7 support and advisory service in Bangla
Providing clear records of gaming history and spending
Displaying responsible messaging and warnings in advertisements

CB77's Responsible Gaming tools

Tools CB77 offers to keep your gaming in check

Set Deposit Limit

Go to CB77 account settings to set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and a 7-day waiting period applies to any increases.

Session time limit

Decide how long you want to play before you start. CB77's Session Limit feature automatically shows a warning when your set time is up and gives you the option to log out.

Loss limit

Set a maximum amount you can lose within a given time period. Once you hit that limit, CB77 will automatically pause your betting.

Cooling-Off Period

If you feel like you need a breather, use CB77's cooling-off option. You can pause your account for anywhere from 1 day to 6 weeks.

Self-Exclusion

If you need a longer break, self-exclusion is the right option. You can close your account for a minimum of 6 months or permanently. The CB77 support team will guide you through the entire process.

Activity Report

You can view a detailed report of your gaming history, total spending, and time played on CB77 at any time. This transparency helps you understand your own habits.

Recognize the signs of addiction and assess yourself

Answer honestly — this is for your own benefit

Ask yourself

If you answer "Yes" to three or more of the questions below, please reach out to CB77 Support.

Do you place more bets trying to win back what you've lost?
Is gaming causing problems with your family or work?
Finding it hard to stop even when you want to?
Are you lying or hiding the truth about your gaming?
Do you feel restless or irritable when you can't play?
Are you betting with borrowed money or dipping into your savings?

If you notice any of these signs, contact us immediately at support@cb77.wine or activate Self-Exclusion.

The Golden Rules of Responsible Gaming

Keep these principles in mind before playing at CB77

Only play with money you can afford to lose without it affecting your household.
Set a budget before you play and stick to it.
Remember — losing is a normal part of the game, not a personal failure.
Avoid gaming when you're feeling stressed or low.
Take regular breaks — at least 15 minutes every hour is a healthy habit.
Never think of gaming as a source of income — it is entertainment only.

Limit-setting options at CB77

Any limit can be changed at any time from your account settings

Limit Type Options Effective Time Cancel / Change
Daily deposit limit ৳500 – ৳50,000 Immediate After 24 hours (decreases take effect immediately)
Weekly deposit limit ৳1,000 – ৳1,50,000 Immediate After 7 days (reductions take effect immediately)
Monthly Deposit Limit ৳5,000 – ৳5,00,000 Immediate After 30 days (decreases take effect immediately)
Session time limit 30 minutes – 12 hours Starting from the next session Adjustable at any time
Loss Limit BDT 1,000 – 50,000 / week Immediate After 7 days (reductions take effect immediately)
Cooling-Off Period 1 day – 6 weeks Immediate After the set period ends
Self-Exclusion 6 months – Permanent Within 48 hours Permanent exclusion cannot be reversed

How do I set limits on CB77?

Secure your gaming experience in just a few simple steps

1
Log in to your CB77 account

Log in to CB77 with your registered email and password. This works on both the mobile app and the website.

2
Click on the profile icon

Click on your profile icon or avatar in the top right corner and select "Account Settings".

3
Go to the "Responsible Gaming" tab

Look for the "Responsible Gaming" tab in the settings menu.

4
Select your preferred limit type and enter the amount

Choose the limit you need — deposit limit, session time, or loss limit — and enter the amount.

5
Confirm & Save

Confirm the change via SMS or email OTP. Your limit will take effect right away.

Self-exclusion process

Follow these steps if you need an extended break

1
Contact Support

Email support@cb77.wine or start a live chat and type "self-exclusion" to begin.

2
Set the duration

6 months, 1 year, 5 years, or permanent — choose the duration that suits your situation.

3
Verify Identity

For your security, CB77 will verify your identity to prevent anyone else from closing your account.

4
Takes effect within 48 hours

CB77 will fully deactivate your account within 48 hours and send you a confirmation email.

During self-exclusion, CB77 will not send you any promotional messages or bonus offers. Your well-being is CB77's priority.

Why CB77 leads in responsible gaming

CB77's dedicated player protection measures for Bangladesh

Strict Age Verification

Age verification is mandatory at CB77 during registration and before your first withdrawal. A NID or passport is used to confirm that the user is 18 or older.

AI-powered behavior monitoring

CB77's smart system automatically detects unusual gaming patterns and, where necessary, alerts the user or notifies the CB77 team.

Expert Support in Bengali

CB77's responsible gaming team provides full support in Bengali. There's no shame in talking about gaming problems — our team helps without judgment.

Third-party software blocking

CB77 recommends third-party gaming blocking software for family members. Parents can easily restrict access to CB77 on specific devices.

Full financial transparency

A detailed record of every deposit, withdrawal, and bet on CB77 is always available to you. This transparency keeps you informed about your own spending.

Mental Health Resources

When needed, CB77 refers users to professional mental health support. If the stress of gaming is affecting your mental wellbeing, CB77 makes sure you get the help you need.

Frequently asked questions about Responsible Gaming

Answers to the most frequently asked questions from CB77 users

Yes, all of CB77's responsible gaming tools are completely free. Deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion — everything is accessible at no cost from your account settings. CB77 believes these protections are every player's right.

Yes. When you initiate the self-exclusion process, you will have the opportunity to safely withdraw any remaining balance in your account. Your account will only be deactivated once the withdrawal is complete. Contact support@cb77.wine for more details.

A cooling-off period is a temporary pause — from 1 day up to 6 weeks. Your account stays active during this time, but betting is suspended and access is automatically restored once the period ends. Self-exclusion is a long-term solution — from a minimum of 6 months up to permanent closure, during which your account is fully deactivated.

If a family member is struggling with a gaming problem, start by having an open, honest conversation with them. Reach out to CB77's support team at support@cb77.wine for guidance. Help them set limits on their account. If needed, seek support from a third-party mental health professional. Remember, gaming addiction is a health issue — respond with compassion, not anger.

CB77 strictly enforces an 18+ policy. Age verification via NID or passport is mandatory at registration and first withdrawal. If there is any suspicion that a minor is using an account, CB77 will immediately suspend that account and launch an investigation. If you notice anything suspicious, report it to support@cb77.wine.

Yes, reducing a limit always takes effect immediately — because it's there to protect you. However, increasing a limit comes with a waiting period: 24 hours for daily limits, 7 days for weekly, and 30 days for monthly. This delay is intentional, to prevent impulsive decisions.

Play safe, play happy — join CB77

Hundreds of thousands of players across Bangladesh enjoy CB77 safely using our Responsible Gaming tools. Start today — on your own terms, within your own limits.

বাংলা